Subprocessor
Last Updated: September 15, 2025
- At Gridly, we rely on a group of trusted third-party providers (“subprocessors”) to support the delivery, operation, and security of our services. These subprocessors may process personal data as part of our services.
- This document is only to provide a list of subprocessors, who may process/store/access customer data.
- A sub-processor is a third-party engaged by Gridly, who has access to, or processes customer data (which may contain personal data) to assist Gridly in providing services to its customers. The listing below provides a brief description of each sub-processor.
Subprocessors
At Gridly, we value transparency and want you to know who we work with to deliver our services. Like many organizations, we use carefully selected third-party providers (“subprocessors”) to support certain aspects of our operations.
Each subprocessor is evaluated to ensure they meet our strict requirements for security, privacy, and compliance. We only engage providers that uphold the same high standards we apply internally, and we maintain data processing agreements with all of them.
This list is kept up to date so you can always see which partners may process data on our behalf and for what purpose.
Our Main subprocessors list
| Application services / hosting | Location |
|---|---|
| Amazon Web Services (AWS) | EU |
| Google Cloud Platform (GCP) | EU |
| Timescale/TigerData Cloud | EU |
| Sentry | US |
| Mailgun | EU |
| Customer support / sales operations / ticketing | Location |
|---|---|
| HubSpot | EU |
| Data analytics | Location |
|---|---|
| OpenReplay | EU |